Frequently Asked Questions
Our Products
1. What products does Sunflower Aromatherapy Academy offer?
Sunflower Aromatherapy Academy offers a range of aromatherapy, skincare, body care, wellness, and family products.
Our product categories include:
- Pure Blend Essential Oil
- Signature Blend Essential Oil
- Good Sleep & Massage
- Face Care
- Skin & Body Care
- Calming & Relax
- Baby
- Kids
- Mom
- Family
Each category is designed for different needs, from aromatherapy and relaxation to skincare, body care, sleep support, and family wellness.
2. What is the difference between Pure Blend Essential Oil and Signature Blend Essential Oil?
Pure Blend Essential Oils are concentrated essential oil blends intended primarily for aromatherapy use.
They should not be applied directly onto the skin. If you would like to use them for body application or massage, they must first be diluted with a suitable carrier oil, such as coconut oil.
Signature Blend Essential Oils are specially formulated blends created for specific purposes or lifestyle needs. Please follow the individual product instructions, as the recommended method of use may vary between products.
3. Can Pure Blend Essential Oils be applied directly to the skin?
No. Pure Blend Essential Oils should not be applied directly onto the skin.
They are highly concentrated and should be diluted with a suitable carrier oil, such as coconut oil, before any topical application.
Always follow the recommended dilution instructions for the individual product.
4. Can Pure Blend Essential Oils be used with a diffuser?
Yes. Pure Blend Essential Oils can be used for aromatherapy with a suitable diffuser.
Add the recommended amount according to the diffuser size and product instructions. You can start with a small amount and adjust according to your preferred fragrance strength.
5. What is a carrier oil, and why do I need to use one?
A carrier oil is a neutral oil used to dilute concentrated essential oils before applying them to the skin.
Examples include coconut oil and other suitable plant-based carrier oils.
Diluting essential oils helps reduce the concentration and makes them more suitable for topical use.
6. Which Sunflower Aromatherapy Academy products can be applied directly to the skin?
Products under categories such as Face Care, Skin & Body Care, Calming & Relax, Baby, Kids, Mom, and Family may be specially formulated for topical use.
Pure Blend Essential Oils, however, should not be applied directly to the skin and must be diluted with a carrier oil first.
Always follow the usage instructions on the individual product.
7. What products do you offer for face care?
Our Face Care collection includes products designed for cleansing, hydration, soothing, moisturising, and general skincare.
Examples may include facial cleansing products, rose water, essence serums, moisturisers, hydrosols, facial mists, and travel skincare sets.
Choose the product according to your skin type and skincare needs.
8. What products do you offer for skin and body care?
Our Skin & Body Care range is designed for everyday body care and wellness.
Depending on the product, the range may include products for moisturising, soothing, massage, refreshing the skin, and supporting a relaxing self-care routine.
Please check each product description for its intended use.
9. What is the Good Sleep & Massage range?
The Good Sleep & Massage range includes products created for relaxation, bedtime routines, and massage.
These products are intended to help create a calming atmosphere and support a more relaxing evening or massage experience.
Examples include body oils and sleep-related aromatherapy products.
10. What is the Calming & Relax range?
The Calming & Relax collection includes products designed to support moments of rest, comfort, and relaxation.
The range may include items such as calming inhalers, pillow mists, and aroma balms.
These products are convenient for use at home, at work, or while travelling, depending on the individual product instructions.
11. Do you have products for babies and children?
Yes. Sunflower Aromatherapy Academy has dedicated Baby and Kids categories.
These products are formulated specifically for younger users and should be used according to the age recommendations and instructions provided with each product.
For example, some products may only be suitable for children above a specified age.
12. Do you have products for mothers and families?
Yes. Sunflower Aromatherapy Academy also offers products under the Mom and Family categories.
These ranges are designed around everyday family wellness, comfort, and personal care.
Please refer to each product page for its recommended users and usage instructions.
13. How do I choose the right Sunflower Aromatherapy Academy product for me?
Start by thinking about what you are looking for.
For example:
- For aromatherapy or diffuser use → Pure Blend Essential Oil
- For purpose-specific essential oil blends → Signature Blend Essential Oil
- For bedtime or massage → Good Sleep & Massage
- For facial care → Face Care
- For body care → Skin & Body Care
- For relaxation on the go → Calming & Relax
- For younger children → Baby or Kids
- For mothers → Mom
- For everyday household wellness → Family
You can also read the individual product descriptions to find the product that best matches your needs.
14. Can I use more than one Sunflower Aromatherapy Academy product together?
In many cases, yes, but it depends on the products and how they are intended to be used.
For example, you may use an aromatherapy product alongside a skincare or body-care product as part of your routine.
However, avoid layering multiple concentrated essential oils directly onto the same area of skin unless the product instructions specifically allow it.
15. Can I mix different essential oils together?
Yes, essential oils can be blended to create a personalised aroma, but it is best to start with small amounts.
For diffuser use, begin with a few drops and adjust gradually.
For body use, essential oils must first be properly diluted with a carrier oil before applying them to the skin.
How to Use
1. How should I use Sunflower Aromatherapy Academy oils?
Please follow the usage instructions stated on the individual product packaging or product page.
Different types of aromatic oils may have different recommended uses, so always ensure that you are using the product according to its intended purpose.
2. How much oil should I use each time?
The recommended amount depends on the product, the intended use, and the size of the surrounding area.
We recommend starting with a small amount and gradually increasing it if you prefer a stronger fragrance. Always follow the instructions provided with the product.
3. Can I apply the oil directly to my skin?
Do not apply pure essential oil directly to your skin unless the particular product is specifically stated to be suitable for topical use example lotion, body oil etc
Products intended for fragrance or environmental use should not be used on the skin.
4. Can the oil be consumed?
No. Sunflower Aromatherapy Academy fragrance and aromatic products are not intended for consumption. Keep all aromatic oils away from food and drinks, and do not ingest them.
Safety
- Are the oils safe for children?
Aromatic products should be kept out of reach of children.
When using scented products around young children, follow the individual product instructions carefully and use them in an appropriately ventilated environment.
2. Are they safe during pregnancy?
Sensitivity to fragrances can vary during pregnancy.
We recommend checking the ingredients and usage instructions of the individual product before use. If you have specific concerns about particular ingredients during pregnancy, consult your healthcare provider before using the product.
3. Are the oils safe around pets?
Some animals can be particularly sensitive to certain aromatic ingredients and fragrances.
Avoid allowing pets to lick, ingest, or come into direct contact with the oils. Use scented products in a well-ventilated area and ensure that pets can move away from the fragrance if they wish.
4. What should I do if the oil gets into my eyes?
Rinse the affected eye gently with plenty of clean water.
Do not rub your eyes. If irritation continues or becomes severe, seek medical attention and bring the product packaging or ingredient information with you where possible.
5. What should I do if I experience skin irritation?
Stop using the product and wash the affected area gently with water and mild soap.
Avoid further contact with the product until the irritation has completely settled. If irritation persists or becomes severe, seek medical attention.
Storage & Product Care
- How should I store the oils?
Store your oils in a cool, dry place away from direct sunlight, excessive heat, and moisture.
Keep the bottle tightly closed when not in use and keep it out of reach of children and pets.
2. How long do the oils last after opening?
The lifespan of an opened product depends on its formulation and how it is stored.
For best quality, keep the bottle tightly sealed and store it away from heat and direct sunlight. Please refer to the product packaging for any specific recommended period after opening.
3. Do the oils expire?
Yes, aromatic products may gradually change in fragrance, colour, or quality over time.
Please refer to the expiry date or recommended usage period printed on the packaging where applicable.
If you notice a significant change in smell, appearance, or consistency, we recommend discontinuing use.
4. Why does the scent seem weaker after some time?
This can happen because your sense of smell naturally becomes accustomed to a fragrance after being exposed to it for a period of time.
The scent may still be present even though you notice it less strongly. Moving to another room for a while and returning later may help you notice the fragrance again.
Samples & Gifts
- Can I purchase samples before buying a full-size product?
Sample availability may vary depending on the product and current collection.
Please check our website or contact Sunflower Aromatherapy Academy to find out whether samples or smaller sizes are currently available.
2. Do you offer gift sets?
Selected gift sets may be available during certain periods or for special occasions.
Please check our website for our current gift collection or contact us if you are looking for a customised gifting option.
Corporate & Bulk Orders
1. Do you offer corporate gifts?
Yes, Sunflower Aromatherapy Academy welcomes enquiries for corporate gifts, events, festive gifting, and other special occasions.
Contact us with your required quantity, preferred products, budget, and delivery date, and our team can discuss the available options with you.
2. Do you offer bulk-order discounts?
Bulk pricing may be available depending on the product, quantity, and order requirements.
Please contact us with the items and quantities you are interested in, and we will provide you with more information.
Shipping & Delivery
1. Where do you deliver?
We deliver within Singapore.
For deliveries outside Singapore, please contact us before placing your order to check whether international delivery arrangements are available.
2. How long does delivery take?
Delivery times depend on the order and delivery location.
Once your order has been confirmed and processed, you will receive the relevant delivery information. During peak periods, festive seasons, or promotional campaigns, additional processing time may be required.
Payment & Orders
1. What payment methods do you accept?
Available payment methods will be shown during checkout.
Please select your preferred payment option when completing your order on our website.
2. Can I change or cancel my order?
If you need to make a change or cancel your order, please contact us as soon as possible.
We will do our best to assist you if the order has not yet been processed or dispatched. Once an order has been prepared or shipped, changes or cancellations may no longer be possible.
Returns & Order Issues
1. What is your return or exchange policy?
Returns and exchanges are subject to Sunflower Aromatherapy Academy’s return policy.
For hygiene and product-safety reasons, opened or used fragrance products may not be eligible for return or exchange unless they are defective or incorrectly supplied.
Please contact us with your order details if you require assistance with a return or exchange.
2. What should I do if my item arrives damaged or incorrect?
Please contact us as soon as possible and provide your order number together with clear photographs of the item, packaging, and any damage.
Our team will review the issue and assist you with the appropriate replacement, exchange, or other resolution.
Contact Us
How can I contact Sunflower Aromatherapy Academy?
You can contact Sunflower Aromatherapy Academy at: sunfloweraroma01@gmail.com
For enquiries about products, orders, corporate gifts, bulk purchases, or other assistance, please include as much information as possible so that our team can assist you efficiently.
